IBM Japan Health Insurance Association

IBM Japan Health Insurance Association

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  • japanese
  • English

Contact

Note that the telephone numbers for inquiries differ for each service. You can also use the Web Inquiries service.
Web Inquiries

Hours: 9:00 am  E5:36 pm (not including Sat., Sun., holidays)

Health insurance card procedures

IBM employees whose health insurance cards indicate the symbol 450, 460 or 463

Service In charge/Submit to
  • + Services related to health insurance cards
    • EDependent certification/removal
    • EReissue of health insurance card
    • EName change
Social Insurance, Personnel, IBM Japan
Service In charge Voice net Tel Submit to
  • + Request for issuance of Maximum Co-payment Certificate for Health Insurance

Hoshi

1354-6597 03-5614-6597  E/td>

Affiliates whose health insurance cards indicate the symbol 5XX

Service In charge Voice Net Tel Submit to
  • + Services related to health insurance cards
    • EDependent certification/removal
    • EReissue of health insurance card
    • EName change
  • + Health insurance premiums/long-term care insurance premiums
  • + Certificate of application of maximum copayment amount)

Sawahata

1354-6535 03-5614-6535

Each company’s
social insurance section

Okumura 1354-6548 03-5614-6548
Takeuchi 1354-6448 03-5614-6448

Special-case retired persons whose health insurance cards indicate the symbol 459

Service In charge Voice Net Tel Submit to
  • + Services related to health insurance cards
    • EDependent certification/removal
    • EReissue of health insurance card
    • EName change
  • + Health insurance premiums/long-term care insurance premiums
  • + Certificate of application of maximum copayment amount)
Sawahata

1354-6535

03-5614-6535

HZD-YY1
By post:
19-21 Nihonbashi Hakozakicho, Chuo-ku, Tokyo 103-8510
IBM Japan Health Insurance Association

Voluntarily and continuously insured persons whose health insurance cards indicate the symbol 457

Service In charge Voice Net Tel Submit to
  • + Services related to health insurance cards
    • EDependent certification/removal
    • EReissue of health insurance card
    • EName change
  • + Health insurance premiums/long-term care insurance premiums
  • + Certificate of application of maximum copayment amount)
Okumura

1354-6548

03-5614-6548

HZD-YY1
By post:
19-21 Nihonbashi Hakozakicho, Chuo-ku, Tokyo 103-8510
IBM Japan Health Insurance Association

Insurance benefits

Service In charge Voice Net Tel Submit to
  • + Claims for maternity/ death/injury allowance
  • + Claims for covered medical services paid for before receiving benefits (domestic) (overseas)
Sugihara

1354-6497

03-5614-6497

HZD-YY1
By post:
19-21 Nihonbashi Hakozakicho, Chuo-ku, Tokyo 103-8510
IBM Japan Health Insurance Association

  • + Medical care cost information

Takeuchi

1354-6448 03-5614-6448
  • + Judo-orthopaedy
Sugihara 1354-6497 03-5614-6497
  • + Illness or injury due to third-party acts (e.g., traffic accidents)
Naitou 1354-6491 03-5614-6491

Health examinations/health guidance

Periodic health exams (services in general): Employees

Address inquiries concerning periodic health exams for employees to the following contact point:
This contact point will not accept inquiries concerning periodic health examinations for family members, voluntarily and continuously insured persons, or special-case retired persons. For the latter questions, use the Web Inquiries service or the other contact points established for such services.

Health Promotion Center Helpdesk
e-mailE toiawase@kenpo-helpdesk.jp
Tel.: 03-3808-1701 (8:30 am  E5:00 pm, not including Sat., Sun., holidays, or other days when the Center is closed)

  • *Note that you cannot use Voice Net to call this number. It can only be reached from external lines.
Service In charge Voice Net / E-mail Tel / Internal postal code
  • + Health examinations (in general)
Shikishima 1505-2426 06-6449-2426 OSA-YY1
  • + Periodic health examinations (in general) —for employees
The operative whole Health Promotion Center Helpdesk toiawase@kenpo-helpdesk.jp 03-3808-1701 HZD-YY1-B
(8:30EE7:00 ,saturdays, sundays, holidays and closed are excluded)
(only the outside line is connected)
+ Health examinations in general
(for family members, voluntarily and continuously insured persons, and special-case retired insured persons)
Application and contents Family Health Examinations Center Helpdesk toiawase-kazoku@kenpo-helpdesk.jp 03-3808-1701  
(9:00EE7:00 ,saturdays, sundays, holidays and closed are excluded)
(only the outside line is connected)

Optional health examinations (all members)

Service In charge Voice Net Tel Internal postal code
  • + Optional health examinations
System Hirota 1354-6541 03-5614-6541 HZD-YY1
The operative whole Kubota 1354-6814 03-5614-6814 HZD-YY1-A

Health guidance (employer health guidance and specified health guidance)

Service In charge Voice Net Tel Internal postal code
  • + Employee health guidance (in general)
Osada 1505-2425 06-6449-2425 OSA-YY1
  • + Specified health guidance
    (for family members, voluntarily and continuously insured persons, and special-case retired insured persons)

Applications for subsidies

Service In charge Voice Net Tel Internal postal code
  • + Applications for subsidies Health examinations,
    complete check-ups, optional examinations
    (breast cancer, cervical cancer, stomach cancer, limited examination items),
    flu shots, cervical cancer vaccines,
    vaccines for infectious diseases
Tanimura 1354-6834 03-5614-6834 HZD-YY1-A
Iwata 1354-6804 03-5614-6804

Recreational facilities

Service In charge Voice Net Tel Internal postal code
  • + IBM Japan Health Insurance Association ClubOff
http://www.club-off.com/ibm/
  • + Joint-use recreational facilities
Iwata 1354-6804 03-5614-6804 HZD-YY1-A

Health insurance public relations

Service In charge Voice Net Tel Internal postal code
  • + Health insurance website
  • + “My Health Ebulletin, user’s guide, etc.
Takeshita 1354-6546 03-5614-6546 HZD-YY1

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