If you lose your health insurance card

Your health insurance card is an important identification document. Take the following steps at the earliest possible date if you lose or damage your health insurance card. (Notify the nearest police station if lose your card.)
If you later find your old health insurance card (after being issued a new one), return the old card to the Health Insurance Association.
The same procedures apply if you lose your Elderly Benefits Card or Certificate of Application of Maximum Copayment Amount.

If you lose your health insurance card

Required documents

Application for Reissue of Health Insurance Card (Notice of Lost Card)

Sample completed form

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant's identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline Immediately following loss of health insurance card
Applies to Insured persons and dependents who have lost their health insurance cards
Submit to Please check here.
Notes If you find the lost health insurance card afterwards, please return it to the health insurance association.

If your health insurance card is damaged

Required documents

Application for Reissue of Health Insurance Card (Notice of Lost Card)

Sample completed form

Documents to attach:

  • Damaged health insurance card

Identification Documents
You may be asked to attach the following documents or document copies to verify the applicant’s identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver’s license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline Immediately following loss of health insurance card
Applies to Insured persons and dependents whose health insurance cards are damaged
Submit to Please check here.
Notes