If you lose or damage your health insurance card, etc.
Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.
In principle, Health Insurance Eligibility Certificates are not issued to those who have registered their Individual Number Cards for use as Myna health insurance cards.
If your Individual Number Card is lost or stolen, you will need to complete the procedures to disable the card instead of the procedures described below. Contact the Individual Number Call Center general toll-free number (0120-95-0178).
- If you lose or damage your health insurance card, elderly benefits card, or Health Insurance Eligibility Certificate
- If you lose your Certificate of Application of Maximum Copayment Amount
- Applying for issue of a printed Notice of Eligibility Information
If you lose or damage your health insurance card, elderly benefits card, or Health Insurance Eligibility Certificate
Required documents: |
[Documents to submit] [In the case of damage rather than loss] Damaged health insurance card, elderly benefits card, or Health Insurance Eligibility Certificate [In the case of only applying for a Health Insurance Eligibility Certificate] (Not issued to those who have registered their Individual Number Cards for use as Myna health insurance cards in principle) If you have lost your health insurance card, etc. and are applying for a Health Insurance Eligibility Certificate, attach one of the following documents:
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Applies to: | Insured person or dependent whose conventional health insurance card, Health Insurance Eligibility Certificate, or elderly benefits card is lost or damaged [You can apply for a Health Insurance Eligibility Certificate only in the cases specified below even if you have lost or damaged your health insurance card, etc. (In principle, no Certificate will be issued in other cases.)]
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Address inquiries to: | Please check here. |
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If you lose your Certificate of Application of Maximum Copayment Amount
Required documents: |
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Applies to: | Insured person or dependent whose Certificate of Application of Maximum Copayment Amount is lost |
Address inquiries to: | 〒103-0015 10F, Daiwa River Gate South Wing, 36-2, Nihonbashi, Hakozaki-cho, Chuo-ku, Tokyo IBM Japan Health Insurance Association |
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Applying for issue of a printed Notice of Eligibility Information
Required documents: |
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Applies to: | Insured person or dependent who wishes to have a printed Notice of Eligibility Information issued |
Address inquiries to: | Please check here. |
Notes: |
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