If you lose your Health Insurance Card, etc.
Unlike a credit card, there’s no way to cancel a lost or stolen health insurance card.
Your health insurance card is an important identification document. Handle it with great care.
If you lose your health insurance card, notify the police immediately, then take the following actions.
The same applies if you lose your elderly benefits card.
If you lose your Certificate of Application of Maximum Copayment Amount, submit a Notification of Loss of Certificate of Application of Maximum Copayment Amount.
If you find your old health insurance card after being issued a new card, return the old card to the Health Insurance Association.
- If you lose your Health Insurance Card or Elderly Benefits Card
- If your Health Insurance Card is damaged
- If you lose your Certificate of Application of Maximum Copayment Amount
If you lose your Health Insurance Card or Elderly Benefits Card
Required documents |
Application for Reissue of Health Insurance Card (Notice of Lost Card) |
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<Identification Documents>
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Deadline | Immediately following loss of Health Insurance Card |
Applies to | Insured persons and dependents who have lost their Health Insurance Cards |
Submit to | Please check here. |
Notes | If you find the lost Health Insurance Card afterwards, please return it to the health insurance association. |
If your Health Insurance Card is damaged
Required documents |
Application for Reissue of Health Insurance Card (Notice of Lost Card) |
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Documents to attach:
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Identification Documents
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Deadline | Immediately following loss of Health Insurance Card |
Applies to | Insured persons and dependents whose Health Insurance Cards are damaged |
Submit to | Please check here. |
Notes |
If you lose your Certificate of Application of Maximum Copayment Amount
Required documents | |
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Deadline | Immediately following loss of Certificate of Application of Maximum Copayment Amount |
Applies to | Insured persons and dependents who have lost their Certificates of Application of Maximum Copayment Amount |
Submit to | 〒103-0015 IBM Japan Health Insurance Association |
Notes |
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